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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John McCauley

August 14, 2025

5  out of  5
rating by John McCauley
"Stacy Becker is a gem. She is pleasant, knowlegeable, and professional every time I interact with her! Thank you for all that you do!"
We responded:
"John, thank you for taking a few minutes to recognize Stacy! We work hard on delivering a personalized and caring experience to our customers. Thanks also for not keeping us a secret. We so appreciate the opportunity to serve you a!!"
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Roberta Martin

August 14, 2025

5  out of  5
rating by Roberta Martin
"I worked with Kaci Dyer at the State Farm agency in Powell, Ohio. My phone call was answered quickly and we reviewed my current policies over the phone. We removed several unnecessary coverages, and added new coverages that were lacking. Kaci is very pleasant and knowledgeable. He helped me save a lot of money on my premiums. All in all, a good experience."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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melissa patton

August 8, 2025

1  out of  5
rating by melissa patton
"I am giving one star due to the amount of time I wasted with this insurance company. After weeks of sending documents, talking with the agent, taking requested pictures, etc., the company declined to cover our two rental properties. The reason—we had a sewer line break in our current home and a sump pump issue when we moved in. It was explained that policies are often declined when water or fire is involved….. After weeks of discussion, etc., it is incredibly frustrating to hear that our condos were denied—not our home which had the actual “water” issues, but the rentals. So, it sounds like if you have never had an issue, and they don’t see you as any sort of financial risk, you are a good client, but any potential risk is denied (whether or not the property is involved). Either way, I withdrew all business from this company."
We responded:
"We’re sorry to hear that your experience with our State Farm office fell short of your expectations. We take your feedback seriously and would like the opportunity to make it right. Please reach out to us directly so we can work towards a resolution. "
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Buckeye John 1976

August 4, 2025

5  out of  5
rating by Buckeye John 1976
"I don't have a specific experience to relate, I will just say that every time we have ever needed any help, or a further explanation of something, or a "what if" answered, they have done so quickly and willingly. It has NEVER seemed like "Geez, will the questions never stop from this guy?" Stacy especially is friendly and personable whenever she has helped us. Don't hesitate to contact Brian's office to see if they can get you the coverage you need."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Frank

August 1, 2025

5  out of  5
rating by Frank
"Brian and Stacy are very helpful with any concerns or questions we have with our policy or claims."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Camryn Work

July 30, 2025

5  out of  5
rating by Camryn Work
"Great experience and affordable rates! Kaci helped me out and I got insured in less than 30 minutes"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Joe Balistreri

July 30, 2025

5  out of  5
rating by Joe Balistreri
"Stacy Becker, Account/Office Manager has been extremely helpful in making changes to my insurance policies. She responds to email quickly in a clear and concise manner. Thank you for the excellent service."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Sujdtra Parker

July 25, 2025

5  out of  5
rating by Sujdtra Parker
"Brian was very helpful and very patient and answer all the questions and gave me information that I needed."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Joe Camoriano

July 11, 2025

5  out of  5
rating by Joe Camoriano
"I changed my insurance over to State Farm because of their incredible rates and my previous experience with the agency. Kaci Dyer made the process one of the easiest online experiences I've ever had. Wow, I wish every transaction was as simple and pleasant as this! Kaci was wonderful - State Farm is there!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Kaci made your transition to State Farm smooth and easy. We’re proud to have team members like him who truly care about providing excellent service. Welcome to the State Farm family – we're always here to help!"
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Rebecca Bennett

July 3, 2025

5  out of  5
rating by Rebecca Bennett
"Kaci was very helpful with getting insurance set up, he went over everything with me and made it very easy. He was very kind and made sure our insurance was something we felt comfortable with. I would definitely recommend State Farm to anyone that asks me about insurance."
We responded:
"Thank you so much for your kind words and recommendation! We're thrilled to hear that Kaci was able to make the insurance process easy and comfortable for you. Providing personalized and helpful service is our top priority, and we're glad it showed. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We appreciate your trust in Brian Davis - State Farm!"
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Deborah Scott

June 13, 2025

5  out of  5
rating by Deborah Scott
"My experience with Brian Davis has been nothing but EXCEPTIONAL. I have been a State Farm customer for over 20 years. When I moved to Ohio two years ago, I needed a new agent. From my first contact with Kaci Dyer, this State Farm office is the best experience I have had regarding customer service. I appreciate the yearly reviews and never feeling pressured and their response time is the best. I value customer service most in any business and that is why Brian Davis will always have mine and why I have recommended him to family members. It’s nice to work with a business that will slow down so they can get to know their clients and not just collect those annual payments. Thank you Brian and staff…you are 5 stars all the way!"
We responded:
"Deborah, thank you for taking a few minutes to recognize Kaci. We work intentionally at delivering personalized, caring, simple experiences for our clients. Thanks also for not keeping us a secret!"
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Raleigh Thornton III

June 5, 2025

5  out of  5
rating by Raleigh Thornton III
"This office as a whole is a perfect representation of the State Farm mantra "Like a Good Neighbor". As a resident of a Columbus - I was hesitant to trust a non-local agent. They have proven me wrong! Transparent, timely, and friendly! Thank you Rhonda, Bob, and Brian for being good neighbors to me 💜❤️"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Karen H

May 29, 2025

5  out of  5
rating by Karen H
"I have used State Farm for years in a few different states and Brian Davis - State Farm is exceptional. They're very thorough; they take the time to really evaluate your needs. I phoned one day requesting additional coverage for a business rental car, and Brian phoned me back letting me know exactly what I needed to be covered. Everyone in this office is great, especially Stacy, who is "Johnny-on-the-spot!" Any time I reached out by phone or text for anything she would get back to me within minutes and take care of every request. I highly recommend this agency!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Tammy Johnson

May 20, 2025

5  out of  5
rating by Tammy Johnson
"Highly recommend. Great service and up to date information. Thank you, Brian Davis and team!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Willie Smith

May 19, 2025

5  out of  5
rating by Willie Smith
"Had State Farm before, but not like this Kaci started my policy on his day off that's above and beyond customer service to me and the owner Brian solved my app problem in 5 minutes two great guys I'm State Farm😀 for life"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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GPruitt

May 9, 2025

5  out of  5
rating by GPruitt
"Kristen was assertive in getting my attention with calls and texts, as I was truly looking for another insurance company and I cannot count the number of companies that were trying to speak with me about it. But Kristen Rhine was not negatively/overly aggressive. She was very knowledgeable about insurance, and as a result, educated me on several important factors and things to consider. She held my hand thru this process (as I hate these phone calls) and called me when she said she would! Overall GREAT experience with Kristen Rhine!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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James Burtch

May 6, 2025

5  out of  5
rating by James Burtch
"Kaci Dyer was very accommodating and professional in explaining the rate interactions between different types of insurance products."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Kaci Dyer provided you with such a positive experience. Our team strives to ensure that our clients understand the intricacies of their insurance options, and it’s wonderful to know that Kaci's professionalism and accommodating approach made a difference for you. If you have any more questions or need further assistance, please don’t hesitate to reach out. "
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Dhoof Farah

April 21, 2025

5  out of  5
rating by Dhoof Farah
"Excellent Service"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Beverly Hill

April 18, 2025

5  out of  5
rating by Beverly Hill
"Kaci Dyer was a huge help in giving quotes and with good communication. When moving from out of state it made our transition much easier!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Victoria Lundgren

March 29, 2025

5  out of  5
rating by Victoria Lundgren
"Kristen Rhine with Brian’s office made this entire process an absolute breeze! She was so incredibly sweet and answered all my questions as a first time State Farm user putting my concerns at ease. She was efficient at relaying information and walked me through the entire process without leaving room for confusion. She was quick to follow up after I put in my initial request and was easy to schedule follow up conversations with despite my busy schedule. This was my first time getting auto insurance and after being quoted with State Farm, it was almost 3x cheaper than other big name companies. Kristen was beyond amazing and I definitely recommend everyone use this office!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Patrick Harning

March 28, 2025

5  out of  5
rating by Patrick Harning
"Kristen was very helpful on getting the information I was looking for today. I appreciate all her time this afternoon. Have a wonderful week."
We responded:
"Thank you so much for taking the time to leave such a kind review! I'm thrilled to hear that Kristen was able to provide you with the information you were looking for. I'll be sure to pass on your appreciation to her. We're dedicated to providing excellent service and ensuring that our users find the information they need. It's always rewarding to know that we've been able to assist in a meaningful way. We hope you have a fantastic week as well! If you ever need further assistance or have any other questions, please don't hesitate to reach out. We're here to help."
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Nancy Lambert

March 17, 2025

5  out of  5
rating by Nancy Lambert
"Stacy is great at customer service!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Roger Williams

March 6, 2025

5  out of  5
rating by Roger Williams
"Kristen contacts me annually to do a comprehensive review of my insurance coverages / costs. She does a fair and honest review. Kristen is very professional and exceeds expectations for excellent customer service. I highly recommend anyone that's in the market for insurance contact Kristen."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Renaye Fraganato

March 4, 2025

5  out of  5
rating by Renaye Fraganato
"Kristin was very helpful in getting me switched over to a new insurance carrier. She was super friendly and very knowledgeable and I am glad to be on board! THX😁"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Diane Durst

February 27, 2025

5  out of  5
rating by Diane Durst
"Thanks for the great service Kaci ,You explained everything to me ,and I did not feel rushed on the phone .Love State Farm !!!!"
We responded:
"Diane, thank you so much for taking the time to leave such a positive review! We're thrilled to hear that Kaci provided you with exceptional service and took the time to explain everything to you thoroughly. Our team at State Farm takes great pride in ensuring that our customers feel valued and well-informed. Thank you for choosing Brian Davis - State Farm and for your wonderful review!"